Returns & Exchanges #
For product safety reasons, we cannot accept returns or exchange (you wouldn't want us shipping you someone else's returned stuff).
Once your order has been shipped, we do not refund.
If your parcel is seized by customs, we do not refund - we resend 1 time when you send us a photo of the seizure letter.
If refund is inevitable, we can only refund via BTC or store credit. No exceptions.
For information on re-sends, see delivery issues.