Are your products properly dosed?

Yes. All of our products are manufactured to a production tolerance of +/- 1% complying with FDA Pharmaceutical Standards. Please see evidence of this within our HLPC GC-Reports section.

Are your products genuine? Are they effective?

Yes. Genuine, effective pharmaceutical grade human medications and correct to the dosage, ingredients listing and description on the labels and packaging as stated. What you see with IA Superpharma is what you get – there are no substandard products at IA Superpharma and we package our oils in clear glass vials with clear transparent labels to show our products legitimacy.

Why do you only use GSO, MEG, PEG and Benzyl Alcohol? Why don’t you have the 'super solvents' that UGL’s use?

UGL’s use many different solvents due to the poor quality of their production techniques, raw materials and low process capability. Using super solvents like ethyl oleate is only necessary when you cant obtain real pharmaceutical grade hormone powders and clinical grade GSO. The GSO we use has an exceptional lipid profile which is perfectly suited to holding high milligrams of hormone in suspension whilst requiring less Benzy Alcohol to do so. The GSO we use costs us $19.50 per litre when we buy 50 litres of more so this should give you some idea of the quality of the oil. This equates to being able to produce 600mg/ml products that are smooth, painless and PIP free. Don’t be fooled by the nay sayers, “600mg/ml! It can’t be done! it can’t be done!” Its been done and has been done by IA Superpharma for the last 12 years.

Why are your orals retailed in capsule form?

Due to global FDA regulations, tablets are medical FDA licensed only. Capsules are far easier to export overseas and clear through your customs than tablets since they can be declared as food and herbal supplements with ‘No Health Benefits Claimed – Supplement Facts Labels’. Our market research also tells us that customers prefer to have  orals in capsule form because they are easier to swallow and contain 300% less fillers and binders than pressed tablets. We have a standard capsule colour for each operation however, we change the colour of our capsules over time to stay ahead of customs detection and/or any capsule colour supply issues we may encounter. 

Can I have tablets?

Yes, if you can provide us with photocopies of your customs clearance permits and import/operators licenses for us to include with your shipment.

How many capsules?

International site orals are presented in 60, 30, 12 and 10 piece sterile sealed pouches, depending on the chosen product.
USA site orals are presented in 60-piece sterile sealed pouches.

How do you make certain that my 10ml vials are not under-filled?

We use a set automated vacuum syringe to pull the correct quantity of oil into the auto filler prior to it being inserted into the 10ml vial for filling. The gauges are set and secured at the start of each filling run and signed off by the production line QA officer prior to a production run. Please be aware that the vials we use for injectables can hold up to 12ml of oil making it look like its under-filled because it leaves a space at the top of the vial however, all vials are filled with a minimum of 10ml.

A simple way for you too check the vial amount is to insert a 10ml syringe into the vial and suck out all the oil to confirm its unto or past the 10ml mark. Don’t remove the needle from the vial when you have done this simply push the oil back into the vial when your satisfied the amount is correct. When drawing out weekly injection amounts, make sure you extract exact quantity every time. Failure to correctly fill the syringe to the intended amount will result in you having more or less oil at a given point in your cycle than you originally accounted for. If you over filled the syringe each time even by 0.1ml after 10 withdrawals you will be 1ml short of what you planned and that's where the confusion starts with vial fill levels.

How can I be sure my orals are the stated amount of pieces per pouch?

Unless you received a sample, you should have at least 100, 60, 50, 30, 20, 12 or 10 capsules per order. IA Superpharma weigh counts the orals per pack and a manual check count is undertaken each time another 50 pouches have been made. If for some reason you believe that your bottle contains less than the stated number of pieces please contact us within 72 hours of receiving your parcel and we will send any shortfall with your next order. If you have additional questions before placing an order please contact us.

Do you ship injectables in vials or stealth sachets to Australia?

Australia has the most advanced customs detection equipment in the world and their scanners can easily pick out glass vials for detection.  To beat this (and we do) we developed a special, sterilised stealth sachet that will withstand the rigours of international shipping, move safely passed Aussie customs and arrive ready for you to either transfer them to your own sterilised vials or remain held in the syringes that you use to remove the oil.  To understand the process, read our guide on 'extracting oils/injectables from stealth sachets' the process is easy and very very effective.