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IASP SUPERPHARMA

INFO

Frequently Asked Questions (FAQ)

Find answers to your questions and get the help you need.

About IASP Superpharma

Learn more about IASP Superpharma, our operations, manufacturing standards, and company background.

Who is IASP Superpharma?

IASP Superpharma started operation in 2008 and has grown significantly in that time. IASP Superpharma is the underground arm of our above-ground generic medicines manufacturing company which supplies pharmaceutical products to local domestic medicine retailers.

Because we are commercially licensed to buy and manufacture generic medicines (and anabolic steroids are not illegal in this country), IASP Superpharma sets the standard in the anabolic androgenic steroid (AAS) industry by maintaining excellent quality, manufacturing and logistical procedures and practices, while remaining on the cutting-edge of performance-enhancing drug science.

Due to our licensing and size we can offer you a far larger product range at over half the price of unlicensed, clandestine underground laboratories (UGLs).

With a range of over 800 products, we offer complete AAS, peptide and performance-enhancing drug packages that meet the needs of the personal user, advanced body builder and distributor alike.

Our manufacturing facilities comply with FDA and BFAD registration standards and enjoy full FDA accreditation.

As with all AAS, peptide and PCT products, the key to successful use is education, learning, applied knowledge and responsible use.

Understanding the substances you are taking and possessing advanced knowledge of their effects, both positive and negative is the basis of your personal AAS success. Ask the experts for help whenever you are unsure, read our forum whenever you have time and learn as much as you can, whenever you can.

IASP Superpharma is ready to guide, supply and support you in choosing the products that are right for you.

Why buy from IASP Superpharma?

IASP Superpharma has established its outstanding reputation by developing muscle building steroids of the highest quality.

Effective, affordable products made from the purest, proven raw ingredients and manufactured to the highest possible pharmaceutical standards.

With a product range and service offering second to none, IASP Superpharma is the one-stop shop for everyone.

Why do you have more products than other online stores, and why are you so much cheaper?

IASP Superpharma’s above ground counterpart is a commercially licensed manufacturer of legitimate pharmaceuticals, however, we use this as a cover to manufacture the IASP Superpharma range.

Because we are commercially licensed, we have unlimited access to all hormones, prohormones, peptides and associated medicines and ancillary products.

Due to our purchasing power, we are able to command low price points for these raw materials from our suppliers.

Since we do not buy from the ‘black market' or operate a conventional UGDL (underground domestic laboratory) we don’t pay the fixed prices that the kitchen cooks pay and we don’t look to make high short-term profits from selling low-grade steroids for the fear of being busted.

In addition, since we operate from within Asia the operational overheads are far lower than in say the USA or Australia and so we can pass on these savings through lower priced products to our customers.

Where are you based?

IASP Superpharma is based in Asia.

Operating Hours

  • Monday to Saturday
  • THL: 7am to 5pm
  • USA: 6pm to 4am
  • Sunday: Priority servicing only

Given the time differences and geographical location, IASP Superpharma aims to provide customer support through the 24-hour day.

However, please be mindful that in some instances a delay of several hours can be experienced between sending a query/order and receiving a reply.

How can I contact IASP Superpharma?

You can contact IASP Superpharma at any time of day via ticket.

Updated on January 25, 2026

Product Guidelines

Information regarding product quality, dosing, packaging, manufacturing, and product presentation.

Are your products properly dosed?

Yes. All of our products are manufactured to a production tolerance of +/- 1% complying with FDA Pharmaceutical Standards.

Please see evidence of this within our HLPC GC-Reports section.

Are your products genuine? Are they effective?

Yes. Genuine, effective pharmaceutical grade human medications and correct to the dosage, ingredients listing and description on the labels and packaging as stated.

What you see with IASP Superpharma is what you get – there are no substandard products at IASP Superpharma and we package our oils in clear glass vials with clear transparent labels to show our products legitimacy.

Why do you only use GSO, MEG, PEG and Benzyl Alcohol? Why don’t you have the “super solvents” that UGL’s use?

UGL’s use many different solvents due to the poor quality of their production techniques, raw materials and low process capability.

Using super solvents like ethyl oleate is only necessary when you cant obtain real pharmaceutical grade hormone powders and clinical grade GSO.

The GSO we use has an exceptional lipid profile which is perfectly suited to holding high milligrams of hormone in suspension whilst requiring less Benzyl Alcohol to do so.

The GSO we use costs us $19.50 per litre when we buy 50 litres or more so this should give you some idea of the quality of the oil.

This equates to being able to produce 600mg/ml products that are smooth, painless and PIP free.

Don’t be fooled by the nay sayers, “600mg/ml! It can’t be done! it can’t be done!” Its been done and has been done by IASP Superpharma for the last 12 years.

Why are your orals retailed in capsule form?

Due to global FDA regulations, tablets are medical FDA licensed only.

Capsules are far easier to export overseas and clear through customs than tablets since they can be declared as food and herbal supplements with “No Health Benefits Claimed – Supplement Facts Labels”.

Our market research also tells us that customers prefer to have orals in capsule form because they are easier to swallow and contain 300% less fillers and binders than pressed tablets.

We have a standard capsule colour for each operation however, we change the colour of our capsules over time to stay ahead of customs detection and/or any capsule colour supply issues we may encounter.

Can I have tablets?

Yes, if you can provide us with photocopies of your customs clearance permits and import/operators licenses for us to include with your shipment.

How many capsules?

International site orals are presented in 60, 30, 12 and 10 piece sterile sealed pouches, depending on the chosen product.

USA site orals are presented in 60-piece sterile sealed pouches.

How do you make certain that my 10ml vials are not under-filled?

We use a set automated vacuum syringe to pull the correct quantity of oil into the auto filler prior to it being inserted into the 10ml vial for filling.

The gauges are set and secured at the start of each filling run and signed off by the production line QA officer prior to a production run.

Please be aware that the vials we use for injectables can hold up to 12ml of oil making it look like its under-filled because it leaves a space at the top of the vial however, all vials are filled with a minimum of 10ml.

A simple way for you too check the vial amount is to insert a 10ml syringe into the vial and suck out all the oil to confirm its upto or past the 10ml mark.

Don’t remove the needle from the vial when you have done this simply push the oil back into the vial when your satisfied the amount is correct.

When drawing out weekly injection amounts, make sure you extract exact quantity every time.

Failure to correctly fill the syringe to the intended amount will result in you having more or less oil at a given point in your cycle than you originally accounted for.

If you over filled the syringe each time even by 0.1ml after 10 withdrawals you will be 1ml short of what you planned and that's where the confusion starts with vial fill levels.

How can I be sure my orals are the stated amount of pieces per pouch?

Unless you received a sample, you should have at least 100, 60, 50, 30, 20, 12 or 10 capsules per order.

IASP Superpharma weigh counts the orals per pack and a manual check count is undertaken each time another 50 pouches have been made.

If for some reason you believe that your bottle contains less than the stated number of pieces please contact us within 72 hours of receiving your parcel and we will send any shortfall with your next order.

If you have additional questions before placing an order please contact us.

Do you ship injectables in vials or stealth sachets to Australia?

Australia has the most advanced customs detection equipment in the world and their scanners can easily pick out glass vials for detection.

To beat this (and we do) we developed a special, sterilised stealth sachet that will withstand the rigours of international shipping, move safely passed Aussie customs and arrive ready for you to either transfer them to your own sterilised vials or remain held in the syringes that you use to remove the oil.

To understand the process, read our guide on “extracting oils/injectables from stealth sachets”.

The process is easy and very very effective.

Updated on April 7, 2022

Process & Rules

Information regarding order changes, order status, pricing, recommendations, and reseller policies.

How do I change my order?

All orders can be changed, so long as we have not yet shipped said order.

If you have not yet paid, simply cancel your order and place a new one.

If you have already paid for your order, but need to change something (e.g. update shipping address, add or remove products) reply to us on your payment ticket and we can make the necessary changes.

How could I know the status of my order?

By logging into your account and reviewing the following information:

  • Pending Order: Awaiting payment
  • Processing: Payment is noted or received. Preparing for shipment.
  • Complete: Order has been shipped and updated with tracking number.

How much is the minimum order?

Our International site has no minimum order, however for small orders we charge a $50 shipping and handling fee, and small orders may miss out on promotions and other deals.

See the front page for the latest.

Our domestic sites may have different terms. Please check with them before ordering.

It’s my first time ordering with you guys, can I get free stuff and products to try before I buy?

The answer unfortunately is no.

We get asked this question a lot and we often wonder what other online companies do you know that ship free products at their expense to potential customers before they buy?

So please don’t ask for free gear because refusal often offends…

Discounts for pro competitors, or mass bulk orders?

Pro Competitors: IASP SUPERPHARMA only sponsors top-level athletes. You would already need to be a Pro Card holder to be eligible for consideration.

Mass/Bulk Order Discounts: Individual orders over $5,000 are eligible for distributor pricing. See our distributor page on the International site for details.

Can you give me a pricelist of your anabolic steroid products in my local currency?

No. IASP SUPERPHARMA only retails, trades and accepts payments in USD (USD $). All prices shown are in US dollars (USD $).

What is the best product for me? What should I be taking? My mate said I should use this like that, what do you recommend?

IASP SUPERPHARMA has provided standard safe and effective dosages for every product (on the product page).

We do not give individual advice as to what and how a customer should use or give personalized cycle advice simply because you may not like or benefit from the products we advise.

IASP SUPERPHARMA encourages customers to do their own research based on their goals, body type, and health conditions before deciding on which product/s to get and how to use them.

We do not support ‘bro science’.

For these reasons IASP SUPERPHARMA advises you to study the compounds you intend to use extensively so you make an informed choice that’s personally successful for you and ultimately get maximum results from what you chose.

Medical Reminder

IASP SUPERPHARMA advises you to consult with a physician prior to ordering or using our products.

Do you have a remailer or distributor in my country? Can they send it to me? Can my seized international order be resent from your domestic shipper?

No, No and No.

We have no need or use for third parties or agents in our operation.

Remailers and distributors are the number 1 cause for law enforcement raids on domestic customers because their remailer or distributor was busted and made to work with the police to provide names addresses and ‘give up’ information on the customers they supply and the UGL they work for.

If you ordered from the international website and your order was seized at customs then your free seizure resend will be shipped to you internationally.

Domestic operations are not responsible for replacing internationally ordered product as they operate as franchise arms of IASP Superpharma.

Updated on March 20, 2022

Financial & Crypto

Payment methods, transfer policies, processing times, and cryptocurrency requirements.

Currency Notice

All product prices are in US DOLLARS (USD) unless otherwise noted.

International Bank to Bank Wire Transfer

Available only to trusted customers.

Slowest but most secure form of international transfer for international customers wanting to send money from their bank account to our bank account.

This will be done via your bank. Transfer fees will be paid by the customer.

International Wire Transfer can take up to 5 banking days to clear into our account.

The order will be sent after it is received in our bank account.

Please take great care to enter the correct name and account numbers, a single mistake will result in the SWIFT clearing bank in Switzerland returning the transfer to you.

The name and account details must be an EXACT match for our bank to accept the deposit to the account.

Western Union Bank Deposit

Takes up to 5 days to clear into our bank accounts.

It is recommended that customers go to an actual Western Union counter to do the transfer instead of doing it online or via the app.

All Western Union transfers should be in US Dollars (USD) and not converted to Philippine Peso.

Western Union transfers converted to Philippine Pesos will not be accepted and your order will not be processed.

Detailed instructions will be provided to the customer to ensure that transfers will be in US Dollars.

MoneyGram / Western Union / World Remit: Cash Pickup

Reasonably fast method of payment, but please allow up to 5 working days (not holidays, not weekends) for us to pick up and confirm receipt of your transaction.

This method ONLY WORKS if you go to an actual Western Union, MoneyGram, or WorldRemit agent counter to do the transfer.

It will not work online or via the app.

All transfers should be sent in / converted to US Dollars (USD). Do not send in any other currency.

Transactions sent in any other currency cannot be accepted and your order will not be processed.

Detailed payment instructions will be sent at time of payment.

Bitcoin

Orders containing peptides can only be paid with bitcoins.

Bitcoin is the fastest payment method.

Due to fluctuating exchange rates, customers are responsible for ensuring the correct amount corresponding to the USD total is sent at time of payment.

Customers are also responsible for transaction fees and mining fees.

Orders not paid in full will not be processed.

During payment, customers may be asked to send a screenshot showing:

  • Bitcoin amount sent
  • Equivalent USD amount
  • Transaction ID

Customers are responsible for learning how to use Bitcoin before placing an order.

Local Bank Deposit

For customers in the Philippines only, shipping is free.

After placing your order, local payment options and the equivalent PHP amount will be provided.

Transfer Fee Notice

All applicable money transfer charges, transaction fees, cryptocurrency mining fees, and related costs are the responsibility of the customer.

Cryptocurrency Requirement for Peptides

Due to the success of the International Peptides B2G1 Express shipping program, cryptocurrency payments are mandatory for all orders containing peptides.

Cryptocurrency allows faster verification, lower transfer fees, and next-day processing efficiency.

An additional 10% discount remains available for International Site Peptide Products paid using cryptocurrency.

Do you do meet-ups or COD?

NO.

Can I pay using my credit card?

No, we do not accept credit cards, debit cards or other payment methods that could compromise customer privacy.

Can I pay via PayPal?

As of April 2021 we stopped accepting PayPal payments.

Can I pay via Western Union, MoneyGram, or WorldRemit?

Yes.

Do you have a payment cut-off?

Payments for orders received on a Friday afternoon will not be processed until the following Tuesday.

Orders paid before 1 PM (GMT+8) will be shipped within 10 working days.

What happens if I don't submit a timely payment?

Payment must be received within 7 days.

For methods such as Western Union or bank transfers, customers should send payment as soon as possible.

Orders unpaid after 7 days will be canceled and a new order must be placed.

Previous promotions, pricing, or discounts will not be honored on replacement orders.

Please do not attempt to send payment after 7 days for any reason.

Can I use store credit for special offers or promotions?

Unfortunately not.

Store credit only applies to standard RRP products and pricing.

Updated on August 7, 2025

Logistics & Methods

Shipping methods, stealth packaging, delivery timelines, parcel tracking, and international shipping policies.

Shipping Methods

We offer the following shipping methods:

EMS Standard Stealth Shipping

This shipping method uses EMS, which leverages your country's postal service.

Glass vials: ✅ Allowed*
Generic meds: ✅ Allowed*
Import tariffs: None
Delivery time: 8–20 business days
Signature Required: Sometimes
Tracking Provided: Yes
1x free re-send: On confirmed seizure

* Australia: Not allowed. Your parcel requires advanced stealth satchets.

Costs & Logistics

Free shipping is no longer available due to the high cost of the props we use to disguise your products, the ongoing oil embargo, and recently increased air-shipping fees at PhilPost.

Price per parcel in March 2026: Approximately $80USD

Larger orders require multiple parcels; costs/configurations are finalized via the ticket system.

Very large orders will require multiple addresses or staggered deliveries (one parcel clears before the next ships).

Advanced Express Stealth Shipping

This shipping method uses premium carriers such as DHL, UPS, & FedEx.

Because these delivery partners employ more advanced screening technologies, we need to use alternate stealth packaging for the products themselves.

Glass vials: ❌ Prohibited
Generic meds: ❌ Prohibited
Import tariffs: USA only
Delivery time: 5–9 business days
Signature Required: Yes
Tracking Provided: Yes
1x free re-send: On confirmed seizure

Oils and orals must be shipped separately to reduce detection risk.

Oils ship in aluminum canisters or sachets, depending on volume. All packaging is sterile and food-safe.

Peptide Direct Shipping

All of our peptide products ship out of Hong Kong, and are separate parcels from anything else in this store.

If your order contains only peptides, we will not assess any shipping fees — you are only required to pay the import tariffs on your end.

If your order contains a mixture of peptides and other products, the shipping fees we charge will be calculated for the other products only.

Please keep in mind, all peptides are shipped without retail labels.

Stealth Shipping

Stealth shipping involves carefully concealing parcels to avoid detection.

Our primary strategy is to create ambiguity that makes parcels uninteresting to inspect at ports of entry.

We use a combination of misdeclaration, visual deception, and subtle manipulations to make parcels appear innocuous.

Examples of Stealth Methods

  • Misdeclared goods
  • Alternate descriptions
  • Hidden inside consumer items
  • Cosmetics packaging
  • Foil sachets
  • Toys
  • Machine oils
  • Organic oils
  • Lubricants
  • Electronics sets
  • Cooking sets

Detection Risk Levels

Low Detection Risk: Minimal stealth measures and simple packaging modifications.
Medium Detection Risk: Advanced disguises and optional scanner shielding.
High Detection Risk: Sophisticated anti-scanning countermeasures and decoys.

Parcel Tracking & Proof of Delivery

EMS shipments should initially be tracked through PhilPost, then through your national postal provider.

Premium courier shipments should be tracked directly through the courier’s own website.

When the carrier tracking system shows “Delivered” or “Received”, the parcel is deemed delivered.

Shipping Responsibility

Important Limitations
  • You are responsible for providing accurate shipping information.
  • Use your complete and correct address in English.
  • Use your full real name.
  • Once shipped, names and addresses cannot be changed.
  • We are not liable for courier interpretation of delivery instructions.
  • We cannot modify carrier records after shipment.
  • You assume responsibility for your country's import requirements, customs regulations, and legal restrictions.

Updated on April 30, 2026

Exceptions & Seizures

Important information regarding delivery exceptions, resend policies, customs handling, and parcel responsibilities.

Important Notice

Please pay special attention to this section, as it outlines limitations of our liability and clearly defines what we will do in the case of a delivery exception.

Re-send Policy

The “One free seizure re-send policy” provides peace of mind in the event of customs seizure. Additional details regarding the resend process will be communicated in the event of a seizure.

This policy is VOID if any of the following conditions apply:

  • You do not provide a seizure notice or inspection letter from customs.
  • USA Customers: Failure to pay tariffs or correspond with the carrier / CBP.
  • Items were lost or damaged in transit.
  • You declined delivery, used fake information, or failed to collect the parcel.
  • The items are already a resend/replacement from a prior seizure.
  • You requested non-stealth packaging.
  • The seizure claim is fraudulent.
  • Generic Meds are not eligible for resend.

Seized Parcel or Seized Items

If your parcel is partially or fully seized by customs:

Case 1: Send a photo of your customs seizure letter.
Case 2: Send photos of the seizure letter, parcel exterior/interior, and customs markings.

Customs enforcement may be contacted to validate authenticity of seizure documentation. No personal information will be disclosed.

Resend Limitation

ONLY ONE RESEND PER PARCEL. Any subsequent resend request will require payment, though a 40% discount may apply.

Missing, Stolen, or Lost Parcels

Delivery times cannot be guaranteed once parcels leave our country.

Customers must work directly with their local postal system regarding lost, stolen, or misdelivered parcels.

Delivery issues must be reported within 72 hours of tracking showing “Delivered.”

Unboxing Video Requirement

Missing item claims without a complete unboxing video will not be accepted.

Parcels Held by Customs

Some parcels may be held by customs for additional inspection or import tax requirements.

USA customers using Advanced Express or Peptide shipping methods may be required to pay import taxes directly to the carrier.

EU and Middle East customers may be required to submit invoices, parcel receipts, or customs documentation for release of goods.

Customer Responsibility

Failure to comply with customs requirements may result in seizure. Orders abandoned by the customer are not eligible for free resend.

Parcel “Returned to Sender”

Returned parcels are commonly caused by:

  • Use of fake recipient information
  • Failure to sign for delivery
  • Failure to collect from postal depot
  • FDA or customs non-compliance within destination country

Missing Items

Missing items will be resent at no cost if reported within 72 hours of delivery confirmation.

IASP Superpharma photographs all parcels prior to dispatch for packing verification purposes.

Damaged Items / Parcel

IASP Superpharma does not replace products damaged during shipping, sorting, or courier mishandling.

Store Credit & Domestic Resend

Store credit cannot replace resend/replacement policies for seized orders.

Resend/replacement shipments are handled exclusively through INTERNATIONAL shipping operations.

Fraudulent Claims Policy

False claims submitted with intent to defraud IASP Superpharma may result in severe account penalties.

  • Permanent loss of membership tier status
  • Removal of resend protection eligibility
  • Permanent account termination
  • Lifetime ban across future accounts

Delivery Issues Policy

Returns & Refunds

Information regarding returns, refunds, resend policies, and shipping destinations.

Returns & Exchanges

For product safety reasons, we cannot accept returns or exchange (you wouldn't want us shipping you someone else's returned stuff).

Refunds

Once your order has been shipped, we do not refund.

If your parcel is seized by customs, we do not refund — we resend 1 time when you send us a photo of the seizure letter.

If refund is inevitable, we can only refund via BTC or store credit. No exceptions.

Updated on March 21, 2022


Shipping Destinations

  • • Antarctica
  • • Australia
  • • Austria
  • • Bangladesh
  • • Bhutan
  • • Brazil
  • • Brunei
  • • Bulgaria
  • • Cambodia
  • • Canada
  • • China
  • • Colombia
  • • Cyprus
  • • Denmark
  • • Finland
  • • France
  • • Germany
  • • Greece
  • • Hong Kong
  • • Indonesia
  • • Ireland
  • • Isle of Man
  • • Italy
  • • Japan
  • • Kuwait
  • • Laos
  • • Macao
  • • Malaysia
  • • Maldives
  • • Morocco
  • • Myanmar (Burma)
  • • Nauru
  • • Nepal
  • • Netherlands
  • • New Zealand
  • • Nigeria
  • • Norway
  • • Oman
  • • Papua New Guinea
  • • Philippines
  • • Saudi Arabia
  • • Singapore
  • • South Africa
  • • South Korea
  • • Spain
  • • Sri Lanka
  • • Sweden
  • • Switzerland
  • • Taiwan
  • • Thailand
  • • United Arab Emirates
  • • United Kingdom
  • • United States
  • • Vietnam

Parcel Forwarding

We highly discourage the use of mail forwarding companies.

Updated on April 1, 2026

Although IASP Superpharma takes pride in its service and takes every possible step to ensure orders arrive safely, there may be rare situations outside of our control that result in delays, failed deliveries, or customer dissatisfaction.

If an issue occurs, please log into your account and reply directly to your order ticket with a clear description of the problem. Attach photos whenever relevant.

Our team will acknowledge your concern, review the details provided, investigate if necessary, and respond accordingly. This process may take time, and we appreciate your patience while we assess the situation properly.

If the issue is determined to be the responsibility of IASP Superpharma, or if it is something we can reasonably assist with, we will work with you toward a satisfactory resolution, including replacement, reshipment, or technical guidance where applicable.

However, if the issue is determined to be caused by third-party mail carriers, customs, transit countries, customer error, or other events outside of our control, IASP Superpharma will not be obligated to reship, refund, or reimburse losses, in accordance with the policies agreed upon during checkout.

Updated on March 20, 2022