Who is IASP SUPERPHARMA?

IASP SUPERPHARMA is a pharmaceutical company operating in the USA, China and the Philippines since 2008 and is the underground arm of our above-ground generics medicines manufacturing operation (Superpharma Corporation) which supplies pharmaceutical products to local domestic medicine retailers. Because we are commercially licensed to buy and manufacture generic medicines (and anabolic steroids are not illegal in this country). IASP SUPERPHARMA sets the standard in the anabolic androgenic steroid industry by maintaining excellent quality, manufacturing and logistical procedures and practices, while remaining on the cutting-edge of performance-enhancing drug science. Due to our licensing and size we can offer you a far larger product range (800+) at over the half the price of unlicensed, clandestine underground laboratories (UGL's).

As with all anabolic androgenic steroids, peptides and PCT products, the key to successful use is education, learning, applied knowledge and responsible use.

Understanding the substances you are taking and possessing advanced knowledge of their effects, both positive and negative is the basis of your personal AAS success. Ask the experts for help whenever you are unsure, read our forum whenever you have time and learn as much as you can, whenever you can.

IASP SUPERPHARMA is ready to guide, supply and support you in choosing the products that are right for you.

Why buy from IASP SUPERPHARMA?

IASP SUPERPHARMA has established its outstanding reputation by developing muscle building steroids of the highest quality. World famous with manufacturing and distribution centers in the USA, Canada, Australia, India, UK, China and the Philippines. IA Superpahrma sponsors many top athletes, Olympia Champions and IFBB pro's. IASP SUPERPHARMA has a social media presence second to none. Having focused on growing the business globally it's now time to enter the Philippine market and offer the highest quality products and prices that our 'competitors' simply cannot beat.

Effective, affordable products made from the purest, proven raw ingredients and manufactured to the highest possible pharmaceutical standards. With a product range and service offering second to none, IASP SUPERPHARMA is the one stop shop for everyone. By from IASP SUPERPHARMA and you're buying genuine, USA shipped manufactured and shipped, domestically warehoused, unlimited stock items direct to the Filipino - no middle men, no distributors and that means pricing far lower than other brands in the market. Only IA genuine products have the IA QR code which will validate the authenticity of your products on the websites. QR codes contain a unique serial number, batch, expiry and lot ID numbers - they are impossible to fake! Do not buy if your product does not have a QR code.

Why do you have more products than other online stores, and why are you so much cheaper?

IASP SUPERPHARMA's above ground counterpart is a commercially licensed manufacturer of legitimate pharmaceuticals, however, we use this as a cover to manufacture the IASP SUPERPHARMA range.

Because we are commercially licensed, we have unlimited access to all hormones, prohormones, peptides and associated medicines and ancillary products.

Due to our purchasing power, we are able to command low price points for these raw materials from our suppliers.

Since we do not buy from the 'black market' or operate a conventional UGDL (underground domestic laboratory) we don't pay the fixed prices that the kitchen cooks pay and we don't look to make high short-term profits from selling low-grade steroids for the fear of being busted.

In addition, since we operate from within Asia the operational overheads are far lower than in say the USA or Australia and so we can pass on these savings through lower priced products to our customers.

Where are you based?

IASP SUPERPHARMA is based in the USA, China, India and Philippines.

We try to respond to orders and inquiries as soon as we can but we need to sleep, too.

How can I contact IASP SUPERPHARMA?

You can contact IASP SUPERPHARMA at any time of day via your order ticket or the hotline SMS numbers

Do you have a store I can visit?

No. All transactions are 100% online however the Philippines has pick up locations for domestic product orders.

Are your products properly dosed?

Yes. All of our products are manufactured to a production tolerance of +/- 1% complying with FDA Pharmaceutical Standards.

Please see evidence of this within our HLPC GC-Reports section.

Are your products genuine? Are they effective?

Yes. Genuine, effective pharmaceutical grade human medications and correct to the dosage, ingredients listing and description on the labels and packaging as stated. What you see with IASP SUPERPHARMA is what you get - there are no substandard products at IASP SUPERPHARMA and we package our oils in clear glass vials with clear transparent labels to show our products legitimacy.

Each product has unique packaging and a QR code label that authenticates our products to our website.

Why are your orals retailed in capsule form?

Due to global FDA regulations, tablets are medical FDA licensed only. Capsules are far easier to export overseas and clear through your customs than tablets since they can be declared as food and herbal supplements with 'No Health Benefits Claimed - Supplement Facts Labels'.

Our market research also tells us that customers prefer to orals in capsule form because they are easier to swallow and contain 300% less fillers and binders than pressed tablets.

We also use different colour capsules for different countries to mimic popular products and we change the colour of our capsules regularly to stay ahead of customs detection. In consideration of these factors, capsules allow us the versatility to choose thousands of different colour variations and change over production runs in just a few minutes.

How can I be sure my orals are 60 pieces per pouch?

Unless you received a sample, you should have at least 60 capsules per order. IASP SUPERPHARMA weigh counts the orals to total 60 per pack and a manual check count is undertaken each time another 50 pouches have been made.

If for some reason you believe that your bottle contains less than 60 pieces please contact us within 72 hours of receiving your parcel and we will send any shortfall with your next order.

If you have additional questions before placing an order please contact us.

How do I change my order?

All orders can be changed, so long as we have not yet shipped said order - orders must be changed and any payment differences made before 12 noon for same day cut off

If you have not yet paid, simply cancel your order and place a new one.

If you have already paid for your order, but need to change something (e.g. update shipping address, add or remove products) reply to us on your payment ticket and we can make the necessary changes.

FOR TEXT MESSAGE HOTLINE ORDERS ALL CHANGES MUST BE COMMUNICATED THERE

ALL CHANGES AND PAYMENT MUST BE MADE BEFORE 12 NOON FOR SAME DAY DELIVERIES

How could I know the status of my order?

By logging into your account and reviewing the following information:

HOTLINE TEXT MESSAGE ORDERS CAN RECEIVE UPDATES VIA TEXT MESSAGE

How much is the minimum order?

Our MNL HUB site has no minimum order, but shipping fees will be determined by the same day delivery rates quoted by Grab and LaLa Move

Our domestic sites may have different terms. Please check with them before ordering.

It's my first time ordering with you guys, can I get free stuff and products to try before I buy?

The answer unfortunately is no.

We get asked this question a lot and we often wonder what other online companies do you know that ship free products at their expense to potential customers before they buy?

So please don't ask for free gear because refusal often offends...

Can you give me a price-list?

No. All products and prices are the websites.

What is the best product for me? What should I be taking? My mate said I should use this like that, what do you recommend?

IASP SUPERPHARMA has provided standard safe and effective dosages for every product (on the product page). We do not give individual advice as to what and how a customer should use or give personalized cycle advice simply because you may not like or benefit from the products we advise.

IASP SUPERPHARMA encourages customers to do their own research based on their goals, body type, and health conditions before deciding on which product/s to get and how to use them. We do not support 'bro science'.

For these reasons IASP SUPERPHARMA advises you to study the compounds you intend to use extensively so you make an informed choice that's personally successful for you and ultimately get maximum results from what you chose.

Check out our Cycles and Stacks section for valuable information.

What payment methods can I use?

GCash, PayMaya, Coins.ph, Bitcoin (BTC), Litecoin (LTC), Bitcoin Cash (BCH, Etherium (ETH)*

Fastest, easiest, cheapest ways to instantly transfer money and get instant payment verification - pay in the morning before 12 noon, upload payment receipt to your order ticket (or send it to the hot line viber/watsap numbers) and your order will ship out the same day.

Do you do meet-ups or COD?

For the AC HUB Cash on Collection is available from Enhanced Muscle Gym, Angeles City, Pampanga.

Do you have a payment cut-off?

Payment cut off for same day delivery or pick up is 12 noon. Payments for orders received on a Friday afternoon will not be processed until the following Monday.

What happens if I don't submit a timely payment?

We must receive your payment within 7 days. For certain payment methods (e.g. Western Union, bank transfers, etc), this means you should send as soon as possible.

If we don't receive it within this time period, your order will be canceled, and you will need to place a new one. No back-adjustments for previous sale prices or promotions will be given for these new orders.

Please do not attempt to send payment after 7 days for any reason.

MNL HUB RULES

The MNL HUB will operate Monday to Friday

Payment cut off is 12 noon - non negotiable

Payments received after 12 noon will go into the next days packing for shipping

Orders will be shipped with Grab or LaLa move (your choice) and the delivery charge paid by you upon arrival and receipt of your order

changes to orders must be made before 12 noon and payment differences paid before 12 noon

Please note there are several situations that can cause delivery delays. Holidays, miss sent funds and backlogs in Grab/LALAMOVE from Coronavirus lock downs can all impact shipping times. IASP SUPERPHARMA is not responsible for these.

Parcel Tracking and Proof of Delivery

IASP SUPERPHARMA will use Grab and LALAMOVE for shipments - track your parcel on the Grab/LALAMOVE websites - it is YOUR responsibility to track YOUR parcel NOT OURS.

Couriers we use

GRAB and LALAMOVE

Same day shipping and delivery anywhere in Region 3 same day delivery (you pay the delivery fee)

Shipping Cost

Shipping is free for orders are set by the LALAMOVE and GRAB apps - we do not add on additional charges - the delivery fee is for you to pay

What is your shipping schedule?

We ship Monday to Friday.

Can you ship my order ASAP?

YES! This is what the HUBS are for - express, same day delivery

Limitation of Liability / Customer Responsibility

Please note the following:

We do not control parcel delivery.

You are responsible for providing the correct delivery address and receiver name. We will NOT make corrections to your information. What you type is what goes on the shipping label!

Any parcel deliverability issues due to address error, fake receiver name, someone random/unauthorised collected it etc are your sole responsibility.

We cannot change the name or address details once the parcel has been shipped, as we don't have the authority to correct it with the carrier.

"special delivery instructions" are subject to limitations of your local mail courier. IASP SUPERPHARMA will not be held responsible for any deviations or incorrect interpretation of such instructions by your courier.

We cannot pass any instructions to your courier after your parcel has shipped.

When the tracking shows 'Delivered' our responsibility ends - ensure you track and arrange to be there to receive your delivery - we do not refund or resend parcels marked as 'Delivered' if they can not be located by you after delivery.

Missing, stolen, or otherwise lost parcel

It is your responsibility track your item and contact us to inform of the situation, we do not track parcels for you. If the parcel has been lost by the courier company and is in no way the fault of the customer then IA will send a replacement parcel if you pay 50% of the original order cost.

Parcels lost due to customer negligence, such as sent to the wrong delivery address or claimed at the address by unknown persons will not be the fault or liability of IASP SUPERPHARMA. It id your responsibility to track and make arrangements to be at the delivery address to receive the parcel.

Parcel "Returned to Sender"

On the rare occasion that a parcel is returned to us by the destination's courier service, it's usually due to any one of the following reasons:

• • Customer using a fake name.
• • Customer could not or would not sign for parcel delivery.
• • Customer could not be contacted by the driver at the time of the delivery.

We encourage you to use a real name at all times or at the very least, have a fake ID in the name you’re going to use. As a minimum you need to check the tracking app to establish the delivery day and time and be there to physically receive it. Any parcel returned to us will need to be received by us physically prior to us re-sending the parcel back to you (at your expense). We do not and will not reship a parcel until the original parcel has been delivered back to us.

If the parcel was returned to us because IASP SUPERPHARMA made an error in the delivery address, then naturally the postage costs will be waived and the parcel reshipped to you with our sincerest apologies.

For status updates check the delivery app or SMS us on the hotline numbers

Missing items

In the rare event that IASP SUPERPHARMA forgot to send part of your order, we will send the missing item/s at no cost to the customer, provided that the issue was communicated to us within 72 hours of when the parcel was marked as Delivered on the courier website. We take photographs of all orders prior to dispatch so we have proof that an order was packed correctly.

Damaged Items / Parcel

IASP SUPERPHARMA will not replace damaged/broken products occurring in transit. Contact your courier to see if you can claim from their insurance.

Complaints

Although IASP SUPERPHARMA takes pride in its service offering and implements every possible step to make sure your order reaches you in good condition, there are rare times that your parcel may be subjected to forces out of our control that result in an order failing to be delivered, or meet your expectations, leading to possible disappointment or frustration.

If something happens, please log into your account and reply to your order ticket clearly describing the problem, attaching photos if relevant. We will initially respond to acknowledge your message and inform you that we are reviewing the information you have sent, investigating if need be and establishing the facts before we reply to you and respond fully. This process takes some time, so please be patient while we do this.

If the issue is found to be the fault of IASP SUPERPHARMA, or it's an issue we can assist you with, then we implement every possible measure to correct the problem, replace or reship as required and or aid you in finding a solution (assisting you with recovering crashed gear being one such incidence). In short, we will work with you every step of the way to present you with a satisfactory outcome.

If however, the fault does not lie with IASP SUPERPHARMA and it's clear the issue is the result or responsibility of a third party mail carrier, transit country, the customer, or act of god then we will not be under any obligation to reship, readdress or reimburse you for such losses as clearly stated within the terms and policies stated here (that you agreed to and accepted at checkout).

Slander Warning

Failure to understand the policies set forth on this site does not give you license to publicly slander, defame, harass, or threaten IASP SUPERPHARMA, its staff, or any of its affiliates. If you opt to pursue this path anyway, please consider that you're spending even more time on something that cannot change. If we deem it necessary to defend brand reputation against slander in a public space (forum, social media etc), we may disclose previously private communication between you and us. This divulgement only serves the purpose of brand protection, and will be limited to the scope of the immediate slander -- we do NOT doxx people.

Returns & Exchanges

For product safety reasons, we cannot accept returns or exchange (you wouldn't want us shipping you someone else's returned stuff).

Refunds

Once your order has been shipped, we do not refund.