{"id":286878,"date":"2022-03-20T04:34:41","date_gmt":"2022-03-19T20:34:41","guid":{"rendered":"https:\/\/iasuperpharma.is\/ph\/docs\/shipping-policy\/"},"modified":"2024-05-16T21:24:10","modified_gmt":"2024-05-16T13:24:10","password":"","slug":"shipping-policy","status":"publish","type":"docs","link":"https:\/\/iasuperpharma.is\/ph\/docs\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"Parcel Tracking and Proof of Delivery\n\t\t\t\t\t<p>IA Superpharma will use LBC and J&amp;T for shipments &#8211; track your parcel on the LBC and J&amp;T websites &#8211; it is YOUR responsibility to track YOUR parcel NOT OURS.<\/p>\n\t\t\t\tCouriers we use\n<p><strong>LBC Express<\/strong><\/p>\n<ul>\n<li>NCR: Next day shipping<\/li>\n<li>Central Luzon: Around 3 business days<\/li>\n<li>Others: Up to 5-7 business days<\/li>\n<\/ul>\n<p>Please contact <a href=\"https:\/\/www.lbcexpress.com\/\">LBC<\/a> if you are having issues with your delivery<\/p>\n<p><strong>J&amp;T Express<\/strong><\/p>\n\t\t\t\tShipping Cost\n\t\t\t\t\t<p>Shipping is free for orders over \u20b13,000. Order under this amount will incur an extra processing surcharge.<\/p>\n\t\t\t\tWhat is your shipping schedule?\n\t\t\t\t\t<p>We ship Monday to Friday. All orders are shipped within 5 working days after we confirm clearance of your payment.<\/p>\n\t\t\t\tCan you ship my order ASAP?\n<p>Standard terms are unless there are circumstances beyond our control and depending on the payment method used we will aim to ship your order within 3 working days of receiving order payment, however as stated in the FAQ allow up to 5 working days for FREE standard delivery.\u00a0<\/p>\n\t\t\t\tLimitation of Liability \/ Customer Responsibility\n\t\t\t\t\t<p>Please note the following:<\/p>\n<ul>\n<li>We do not control parcel delivery.<\/li>\n<li>You are responsible for providing the correct delivery address and receiver name. We will NOT make corrections to your information. What you type is what goes on the shipping label!<\/li>\n<li>Any parcel delivery issues due to address error, fake receiver name, etc. are your sole responsibility.<\/li>\n<li><strong>We cannot change the name or address details once the parcel has been shipped, as we don&#8217;t have the authority to correct it with the carrier.<\/strong><\/li>\n<li>&#8220;special delivery instructions&#8221; are subject to limitations of your local mail courier. IA Superpharma will not be held responsible for any deviations or incorrect interpretation of such instructions by your courier.<\/li>\n<li>We cannot pass any instructions to your mailman after your parcel has shipped.<\/li>\n<li>When the tracking shows &#8216;Delivered&#8217; our responsibility ends &#8211; ensure you track and arrange to be there to receive your delivery -we do not refund or resend parcels marked as &#8216;Delivered&#8217; if they can not be located by you after delivery.\u00a0<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Parcel Tracking and Proof of Delivery IA Superpharma will use LBC and J&amp;T for shipments &#8211; track your parcel on the LBC and J&amp;T websites &#8211; it is YOUR responsibility to track YOUR parcel NOT OURS. Couriers we use LBC Express NCR: Next day shipping Central Luzon: Around 3 business days Others: Up to 5-7 [&hellip;]<\/p>\n","protected":false},"author":109777,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_category":[1357],"doc_tag":[],"class_list":["post-286878","docs","type-docs","status-publish","hentry","doc_category-frequently-asked-questions"],"acf":[],"year_month":"2025-02","word_count":341,"total_views":"1229","reactions":{"happy":"5","normal":"1","sad":"1"},"author_info":{"name":"Crixus","author_nicename":"crixus","author_url":"https:\/\/iasuperpharma.is\/ph\/blog\/author\/crixus\/"},"doc_category_info":[{"term_name":"Frequently Asked Questions","term_url":"https:\/\/iasuperpharma.is\/ph\/docs-category\/frequently-asked-questions\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/iasuperpharma.is\/ph\/wp-json\/wp\/v2\/docs\/286878","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iasuperpharma.is\/ph\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/iasuperpharma.is\/ph\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/iasuperpharma.is\/ph\/wp-json\/wp\/v2\/users\/109777"}],"replies":[{"embeddable":true,"href":"https:\/\/iasuperpharma.is\/ph\/wp-json\/wp\/v2\/comments?post=286878"}],"version-history":[{"count":6,"href":"https:\/\/iasuperpharma.is\/ph\/wp-json\/wp\/v2\/docs\/286878\/revisions"}],"predecessor-version":[{"id":598611,"href":"https:\/\/iasuperpharma.is\/ph\/wp-json\/wp\/v2\/docs\/286878\/revisions\/598611"}],"wp:attachment":[{"href":"https:\/\/iasuperpharma.is\/ph\/wp-json\/wp\/v2\/media?parent=286878"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/iasuperpharma.is\/ph\/wp-json\/wp\/v2\/doc_category?post=286878"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/iasuperpharma.is\/ph\/wp-json\/wp\/v2\/doc_tag?post=286878"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}