FYI: YOU ARE SHOPPING FROM THE INDIAN WEBSITE.
Please read before you proceed:

IA Superpharma INDIA is online now! It is important to familiarize yourself with IA Superpharma India's rules before submitting an order.

Last updated on July 17th, 2020 at 11:24 am.

General Info

  • Simple - a huge imported range of IA Superpharma genuine products manufactured in our USA laboratory and shipped into India for domestic retail sales. 
  • IA Superpharma INDIA sells and ships to INDIA only.
  • All shipping is domestic, either by India mail service or selected courier services.
  • Yes. It will be a separate order with separate invoice and billing, and will be shipped from the Philippines. Click HERE to visit the international site.

Shipping fees are standard throughout the country - we apply a cost per amount of items based on weight.  Shipping fees are (subject to change at management's discretion):

  • 1-3 units: 300₹
  • 3-8 units: 500₹
  • 8-12 units: 700₹
  • 13 units and over: free shipping 

There is NO minimum order - all order sizes big or small are welcome!

IMPORTANT NOTICE: All orals are sold in 90 capsules per pack/bottle.

ORDERING, PAYMENTS, SHIPPING

  • You must sign up to the website and open an account to place an order. 
  • All orders submitted must accept our terms and conditions by ticking 'accept' at the checkout.
  • Submitted orders will be cancelled if payment is not made in three (3) days. No extensions. 
  • You will have to place a new order if your previous order had already been cancelled.
  • When you have placed an order an order confirmation will be sent to your email address - please click 'view ticket' to commence the payment process.
  • Payment photos of receipts must be uploaded onto the ticket so we can verify your payment.
  • Orders will not be shipped until payments are made in full.
  • All correspondence regarding orders is undertaken through our internal ticketing system. Here you can check order status, talk to our agents or raise support tickets to talk directly about a specific issue. 
  • All payment and tracking issues and communication is through our ticketing system - no exceptions - we do not use cell phones or landline numbers. 

Orders will be shipped within 48 hours of receiving cleared funds. Payment methods we accept are:

  • Google Pay
  • Bitcoin
  • Bank deposit 
  • Paypal (special and trusted customers only)

All payed orders will be shipped following the process and procedures below:

  • All orders are packed in protective packaging - discretely wrapped to avoid attention. 
  • All orders will be shipped to the exact same address details you enter on your delivery address so please take extra care to ensure these are correct. 
  • We will not replace product/s damaged in transit.
  • IMPORTANT: We do not resend/replace orders returned to us due to incorrect shipping info or was unclaimed/refused by receiver. We use random return addresses and there is no way for us to retrieve your packs.
  • Shipping rates - please see shipping rate FAQ.
  • Tracking numbers will be provided where required - it is your responsibility to track and collect your parcel. 
  • No return and/or exchange after products have been shipped.
  • Once the product/s leave our office, it cannot be exchanged or returned.
  • We will also not replace product/s damaged in transit. 
  • All parcels will have fake return addresses so if you fail to pick up your mail or provided us the wrong address, there will be no resend.

 

  • We will only resend if our team: 
    • Sent it to the wrong address
    • Sent you the wrong item
    • Need to replace bad stock or the product has a recall
  • All issues with the received order should be communicated to IA India within 24 hours of receiving your order.
  • What are the issues we can resolve?
    • Missing item/s
    • Wrong dosage received (Test-E 300 instead of Test-E 500)

Store Credits may be issued for a variety of reasons including refunds, promotions and or other adjustments. They are functionally the same as cash. 1 store credit = ₹

Store credit can be used to pay for everything on the site except for shipping fees. If you wish to place a 100% store credit order, you'll need to qualify for free shipping or pay for shipping.

Store credits do NOT expire. 

REMEMBER: By submitting your order, you certify that you have read & understood the information on this page.